What you think of us
For the second year running, we asked an independent company to sample residents scientifically to see what you think about Radian. It helps us know whether or not you think we’re doing a good job and gives us valuable ideas of where we should improve. We need to know what you think of us – even if the truth hurts!
We’re particularly pleased that you think we’re improving our services and that more of you think we’re fair and that you trust us. Here’s what you told us in the survey:
Other how are we doing stories
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Value for money (VfM)
Some residents received VfM training during the year and wil...
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Complaints and Compliments
We set up a team to respond to your complaints and comments,...
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Anti-social behaviour
Our target is to reach 75% satisfaction with how we deal wit...
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Annual Report
Introduction This year’s Resident’s Annual Report is av...
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